4.9 out of 5 on Reviews
4.9 out of 5
The onboarding of the CE Online Magento e-commerce platform was critical in getting the online retailer back on track. We transitioned from a previous marketing agency that had developed the website. Our focus was on ensuring a seamless handover process, which involved upgrading over 50 plugins, performing necessary version upgrades, and establishing a robust system of continuous maintenance. These actions were crucial for platform stability and security and enabling future growth.
Upgrade of Over 50 Plugins, Version Upgrades, and Continuous Maintenance
We take pride in our exceptional response rate when it comes to resolving client issues with efficiency.
Here is one of our latest client problems resolved:
The client reported a problem with their e-commerce.
Our support team response.
Response to client
Total time from the problem being reported to being resolved.
5 Hours, 47 minutes
We undertook a significant initiative to upgrade over 50 plugins to enhance the platform’s functionality and keep it up-to-date with the latest features and security patches. These upgrades improved user experience and boosted the site’s overall performance. Additionally, we ensured that the Magento platform was updated to the latest version to leverage new capabilities and maintain compatibility with evolving web standards. This step was crucial to meet customer expectations and industry best practices.
We also implemented a rigorous regimen of continuous maintenance, which included monitoring and regular updates to address security vulnerabilities, bug fixes, and optimisation efforts. Our dedication to ongoing maintenance was instrumental in maintaining the platform’s stability and safeguarding against potential issues.
Furthermore, we evaluated the hosting infrastructure to ensure it aligned with the website’s performance requirements. We facilitated the migration to a more suitable hosting environment to guarantee optimal speed, reliability, and scalability.
Our team consistently improves the plugins, updates the Magento versions, and ensures continuous maintenance to sustain a robust system. We prioritise hosting to ensure peak performance and work hard to ensure the platform’s security, efficiency, and readiness for future growth, essential to maintaining our clients’ secure and dynamic online presence.