Introduction
MGC Agency Limited (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile applications (collectively, the “Services”). This policy applies to all personal data we process, including that of our clients, website visitors, and users of our mobile apps.
Who We Are
MGC Agency Limited is a company registered in the United Kingdom that specialises in website and mobile app development and support. Our registered office is HUB ONE, The Innovation Centre, Venture Court, Queens Meadow Business Park, Hartlepool, TS25 5TG, and our company number is 09343906
Information We Collect
Personal Data
We may collect and process the following types of personal data:
- Contact Information: Name, email address, telephone number, and postal address.
- Account Information: Username, password, and other credentials used to access our services.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Usage Data: Information about how you use our website and apps, including your preferences and interests.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
- Financial Data: Payment details, including credit card and bank account information, when necessary for billing purposes.
How We Collect Data
We collect personal data through various means, including:
- Direct Interactions: You may provide us with your personal data when you fill in forms or correspond with us via phone, email, or otherwise.
- Automated Technologies: As you interact with our website and apps, we may automatically collect technical data about your equipment, browsing actions, and patterns. We collect this data using cookies, server logs, and similar technologies.
- Third-Party Sources: We may receive personal data about you from third-party services and partners, including analytics providers and social media platforms.
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Manage Our Services: To deliver the services you have requested, including website and app development, support, and maintenance.
- To Manage Your Account: To create, manage, and secure your account.
- To Improve Our Services: To understand how users interact with our website and apps, improve functionality, and enhance the user experience.
- To Communicate with You: To send you updates, promotional materials, and other information that may be of interest to you. You can opt out of receiving marketing communications at any time.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
Disclosure of Your Information
We may share your personal data with:
- Service Providers: Third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing.
- Affiliates: Our affiliates, in which case we will require them to honour this Privacy Policy.
- Legal Obligations: Where we are legally required to disclose your information, such as in response to a court order or regulatory request.
- Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, use, disclosure, alteration, or destruction. However, please be aware that no method of transmitting information over the internet or storing information is completely secure.
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal data:
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: You have the right to request that we correct any inaccuracies in your personal data.
- Erasure: You have the right to request that we delete your personal data in certain circumstances.
- Restriction: You have the right to request that we restrict the processing of your personal data in certain circumstances.
- Objection: You have the right to object to the processing of your personal data in certain circumstances.
- Portability: You have the right to receive the personal data you provided to us in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at the details provided below.
Cookies
Our website uses cookies to distinguish you from other users, enhance your experience, and collect information about your usage patterns. For detailed information on the cookies we use and the purposes for which we use them, please refer to our Cookie Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will notify you of any significant changes by posting the updated policy on our website with a new effective date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
MGC Agency Limited
The Innovation Centre Venture Court,
Queens Meadow Business Park,
Hartlepool, England, TS25 5TG
Tel: 01429 874510
Email: welcome@mgcagency.co.uk
This Privacy Policy was last updated on 3rd September 2024.
This Privacy Policy is intended to comply with the requirements of the UK GDPR and other relevant UK data protection laws.