Privacy Policy

MGC Agency Privacy Policy (UK)

Last updated: 16th January 2024

Thank you for choosing MGC Agency for your website, mobile app, and Magento ecommerce support, maintenance, and development needs. We are committed to protecting your privacy and ensuring the security of your personal information in compliance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services and website.

Please take a moment to read this Privacy Policy carefully to understand how we handle your personal information.

1. Information We Collect

We may collect the following types of information when you use our services:

1. Personal Information:

This includes information that can be used to identify you personally, such as your name, email address, phone number, and billing information. We collect this information when you register for our services, request a quote, or communicate with us.

2. Usage Information:

We may collect information about how you use our website and services, including your IP address, browser type, device information, and pages you visit. This data helps us improve our services and diagnose technical issues.

3. Cookies and Similar Technologies:

We use cookies and similar technologies to track your preferences, enhance your experience, and analyse website traffic. You can manage cookie settings through your browser, but disabling cookies may affect your ability to use our services effectively.

2. Disclosure of Your Information

We may share your personal information in the following circumstances:

1. Service Providers:

We may share your information with trusted third-party service providers who assist us in delivering our services, such as hosting, payment processing, and customer support.

2. Legal Compliance:

We may disclose your information when required by law, in response to legal requests, or to protect our rights, privacy, safety, or property.

3. Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

3. Your Choices and Rights

You have the following rights regarding your personal information:

1. Access:

You can request access to the personal information we hold about you.

2. Correction:

You can request corrections to inaccurate or incomplete information.

3. Deletion:

You can request the deletion of your personal information, subject to legal obligations.

4. Withdrawal of Consent:

You can withdraw your consent for marketing communications at any time.

4. Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction, as required by UK data protection laws. However, no data transmission or storage system is completely secure, so we cannot guarantee absolute security.

5. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact our Data Protection Officer:

Data Protection Officer MGC Agency The Innovation Centre Venture Court, Queens Meadow Business Park, Hartlepool, England, TS25 5TG,, 01429 874510

6. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting a revised version on our website.

By using our services, you agree to this Privacy Policy and any updates or changes that may occur. Please check this page regularly for the latest information.