What we need to onboard your
WordPress website

When starting a new WordPress development support project, the first crucial step is to request essential information and access that we require to fulfil our commitments in service to you. We need access to various elements and resources, such as the website's source code, design assets, documentation, and more, to ensure a smooth and successful development process. Below is a list of all the information we need from you to successfully onboard your WordPress applications.

WordPress Onboarding

We're excited to get started with the onboarding process! To do that, we'll need some important details and access to your platform. Here's what we require 😊

WordPress Admin Access

Access to the WordPress Admin Dashboard with the necessary permissions to manage the website's content, themes, and plugins.

Website Hosting and Server Access

Access to the web hosting control panel, FTP/SFTP, or SSH credentials to perform server-level configurations and updates if required.

Database Access

Database credentials and access to the MySQL or other database management systems where WordPress stores its data.

WordPress Theme and Child Theme Files

Copies of the theme files currently used, including any custom child themes, if applicable.

Plugin Information

A list of all installed WordPress plugins and any relevant licenses, documentation, or customisations.

Design and Layout Assets

Access to design assets, including PSD files, image resources, and branding guidelines, to maintain the website's visual identity.

Content and Media Files

Exported copies of all website content, including text, images, videos, and other media files.

Backup and Disaster Recovery Information

Details of the backup and disaster recovery procedures in place to ensure data safety.

SSL Certificate Information

Details about SSL certificates, their expiration dates, and access to certificates for secure website connections.

User and Access Management

A list of user accounts and their roles in WordPress, along with any necessary login credentials.

Server Environment Details

Information about the server environment, including server specifications, PHP version, web server software, and caching mechanisms.

Need help?

No problem; we are here to assist you every step of the way as we gather the necessary information to onboard and commence support for your existing platform. Rest assured, the process is straightforward and uncomplicated. We understand that it may seem like a lot, but it's simple. Our experienced team will walk you through each step efficiently and ensure that the transition is smooth and hassle-free. We value your time and aim to make this process as convenient as possible for you. If you have any questions or concerns, please don't hesitate to contact us. We're here to make this process a seamless experience for you and your business.