Are you feeling frustrated with your WordPress platform?
Let us help you fix it! Whether you need support with any of the following:

Emergency Support

Offering emergency support for critical issues that require immediate resolution to minimise downtime.

Bug Identification and Diagnosis

Comprehensive bug identification and analysis to pinpoint issues within the WordPress and WooCommerce website.

Bug Fixing and Patch Installation

Applying bug fixes and patches to resolve software bugs, security vulnerabilities, and issues with the core WordPress and WooCommerce code.

Plugin/Extension Installation and Configuration

Installation, configuration, and customisation of WordPress plugins and WooCommerce extensions to enhance website functionality.

WordPress and WooCommerce Version Upgrades

Upgrading the WordPress and WooCommerce platforms to the latest versions to ensure security, performance improvements, and access to new features.

Compatibility Testing

Ensuring that third-party plugins, themes, and customisations are compatible with the WordPress and WooCommerce versions in use.

Theme Customisation and Fixes

Customising WordPress themes and WooCommerce templates to match the brand's look and feel or fixing issues related to design and layout.

Performance Optimisation

Improving website performance by optimising code, database queries, and server configurations.

Security Audits and Fixes

Conducting security audits to identify vulnerabilities and implementing fixes to protect against security threats and breaches.

Payment Gateway Integration

Integrating and configuring payment gateways for seamless online transactions.

Shipping Issues Resolution

Addressing issues related to shipping calculations, methods, and integrations with shipping carriers.

Merchant Account Issues

Resolving problems related to merchant accounts, payment processing, and order management.

Layout and Design Issues

Fixing layout, design, and CSS issues to ensure a visually appealing and user-friendly website.

User Experience (UX) Enhancements

Enhancing the overall user experience by improving navigation, page load times, and usability.

Responsive Design

Ensuring that the website is responsive and optimised for various devices, including mobile and tablets.

Cross-browser Compatibility

Ensuring the website functions correctly on different web browsers.

Quality Assurance and Testing

Thorough testing to identify and fix any functional or usability issues.

Server and Hosting Support

Providing assistance with server configuration, hosting setup, and performance optimisation.

24/7 Support and Monitoring

Offering ongoing support, maintenance, and monitoring to address issues promptly and ensure website stability.

Training and Documentation

Providing training to clients on how to manage and maintain their WordPress and WooCommerce website and documenting best practices.

Our comprehensive package offers support quickly when you need it.

Entry WordPress
Maintenance and Support.

Our entry-level WordPress package is ideal for businesses requiring technical support and maintenance assistance but not needing help with custom code, databases or plugin development. This package comprises unlimited monthly assistance from MGC, ensuring that help is available whenever needed. It guarantees not only reliable maintenance and comprehensive support but also prompt responses when you need it.

£320/month + vat

Onboarding Cost: One-Time Payment of £320 + vat
to Get You Started!


Services Included

  • At MGC Agency, we offer WordPress maintenance and support services, including unlimited assistance for your website's existing features. When you partner with us, we're here to help you with any issues or ongoing support needs. We take care of your website's existing functionalities as part of our service, ensuring it continues running smoothly. Moreover, we don't track time, so you can always rely on MGC Agency for dependable and hassle-free WordPress website support.

  • At MGC Agency for Troubleshooting and Bug Fixes, we've got you covered. Our team of experts is dedicated to identifying and resolving any issues that may be affecting the functionality of your website. Whether it's troubleshooting a pesky problem or fixing bugs that are causing disruptions, you can count on us. Our hands-on approach and commitment to delivering reliable solutions ensures that your website runs smoothly and bug-free. You can leave the technical challenges to us while you focus on what matters most - your online presence.

  • At MGC Agency, we take pride in our efficiency and reliability. We understand that you need a prompt response when you reach out to us with an issue. That's why we have committed to a 3-hour response time. As soon as we receive your request, our dedicated project team swings into action to understand your problem and promptly log a task with our development team for a thorough investigation. We value your time and won't leave your concerns hanging.

  • At MGC Agency, we understand that specific issues require immediate attention. That's why we offer Priority Response. Whenever you encounter a critical problem that needs urgent resolution, contact us, and we'll prioritise your request. Our dedicated project team will quickly assess the situation and escalate it to the top of the queue for our development team's immediate attention.

  • Sometimes, you may need to make design changes and modifications to improve your website's appearance and functionality. Our package includes up to one hour of layout design fixes, ensuring we can tailor your website to your preferences. Whether adjusting existing elements or implementing design enhancements, we're here to meet your customisation needs. Our goal is to make sure your website perfectly aligns with your vision.

  • At MGC Agency, we understand the significance of a secure and reliable Development Staging Environment. When you join forces with us, we will provide you with a dedicated space where our development team can work on enhancing your website safely and efficiently. This environment will enable us to test new features, implement updates and make changes without affecting your live website. You can rest assured that all modifications will be thoroughly tested and perfected in the staging environment before being deployed to your live site.

  • At MGC Agency, we understand the importance of keeping your WordPress website up to date. Our WordPress Plugins Updates service ensures that all the plugins on your site are regularly maintained and updated. We diligently monitor and install the latest updates, ensuring compatibility, security, and optimal performance. We help you keep a stable and secure website by staying on top of plugin updates and minimising vulnerabilities and potential issues. With our team handling the plugin updates, you can focus on your core business while enjoying peace of mind, knowing that your WordPress site is in safe and capable hands.

  • At MGC Agency, we prioritise the reliability and performance of your website by providing Uptime Monitoring and Automated Testing services. We continuously monitor your website's uptime to ensure that it's always available to visitors. Additionally, our automated testing procedures regularly assess your site's functionality and responsiveness, identifying potential issues before they affect your users. Our proactive approach not only keeps your website running smoothly but also ensures a seamless user experience.

  • At MGC Agency, we prioritise the security of your website. We offer a Security Review service that conducts thorough assessments to identify vulnerabilities and potential threats. Our experts scrutinise your website's code, configurations, and third-party integrations to ensure they meet the highest security standards. We keep updated with the latest security best practices to fortify your website's defences against evolving threats. By partnering with us, you can rest assured that your online presence is safe and your users' data remains protected.

  • At MGC Agency, we want to ensure your online presence is always safe and secure. That's why we offer a Backup and Disaster Recovery service that provides the continuity of your website, even in the face of unexpected events. Data loss can be a real problem, so we implement robust backup strategies and disaster recovery plans to keep your website's data secure. We regularly back up your website's data so you can rest assured that it's always safely preserved. In the event of a disaster or data loss, we have a comprehensive recovery plan to help us swiftly restore your site to its previous state. Our data protection and recovery expertise ensures that your online assets are always safeguarded, and you can trust us to minimise downtime, allowing your business to bounce back quickly from any unforeseen setbacks.

  • At MGC Agency, we aim to enhance your website's performance optimisation. We understand the significance of website speed and efficiency in user satisfaction and search engine rankings. Our team of experts meticulously analyses your website's performance metrics to identify areas that need improvement. We optimise the code, images, scripts, and server configurations to ensure your website loads faster and runs smoothly. With our performance optimisation services, you can expect better user experiences, more visitor engagement, and improved search engine visibility. We are dedicated to helping your website reach its full potential, providing exceptional results for you and your audience.

  • MGC Agency is committed to improving your website's user experience with our Responsive Design and Mobile Optimisation service. We understand the growing importance of mobile devices in the digital world and are here to ensure that your website looks great on all screens. Our team specialises in fixing responsive website designs so they adjust seamlessly to various mobile devices. This provides a consistently excellent user experience. Our service optimises not only the layout but also the website's performance. We look to improve fast load times and smooth navigation on smartphones and tablets.

  • Included in this package is our comprehensive Theme Updates service, which guarantees that your website's theme is current, compatible, and secure. Our expert team will take care of all the technical aspects, allowing you to concentrate on providing an exceptional online experience to your audience.

  • At MGC Agency, we prioritise website security and trustworthiness. We offer SSL Certificate Updates to our clients, which include the installation or update of the SSL certificate provided. Whether you already have an SSL certificate on your website or need to purchase and install one, we can help you keep your website secure and trustworthy.

  • As part of our support and maintenance service for existing content-managed WordPress websites, MGC Agency is committed to keeping your online presence seamless and up-to-date. We understand the significance of maintaining your website's content for engaging your audience effectively. Our dedicated team supports and sustains your content-managed areas, ensuring that your website consistently delivers relevant and compelling information to your visitors. Whether it involves text, images, videos, or other media, we're ready to help you keep your content fresh and aligned with your brand's messaging.

  • Testing and Quality Assurance

  • If any functions within your website encounter issues caused by problems with the database, you can rest assured that we will investigate and work diligently to help resolve them.

  • As part of our Support and Maintenance package, MGC offers specialised API maintenance and fixes tailored to the already developed APIs. Our expert team understands the crucial role of APIs in facilitating efficient data exchange between software systems. If you face any issues or want to enhance the performance of your APIs, our dedicated support team provides seamless integration, troubleshooting, and optimisation.

  • At MGC Agency, we provide dedicated support and bug fixes for your custom code requirements. We understand that custom code plays a vital role in the unique functionality of your website, and we are here to help when issues arise. Our team is experienced in resolving custom code-related problems efficiently. Whether it's troubleshooting, debugging, or enhancing existing code, we are committed to ensuring your website functions seamlessly.

  • MGC Agency provides tailored assistance and bug fixes for your personalised plugins. We recognise that custom plugins are crucial for your website's specific needs, and when problems arise, you require expert help. Our team is proficient in quickly identifying and resolving issues related to custom plugins. Whether it's troubleshooting, debugging, or enhancing existing plugins, we are dedicated to ensuring your website functions effortlessly.

  • At MGC Agency, we offer e-commerce management services that cover extensive support for your online store's existing features and setups. Our commitment is to ensure that everything runs seamlessly, and in case of any issues with any functions, you can rest assured that we are here to investigate and resolve them promptly.

  • Inventory Management

  • Order Processing

  • Payment Gateway Support

  • Shipping Integration

  • Custom Checkout Processes

  • Subscription Models

  • Server Scalability

  • Custom Functionality Maintenance

Get a Free Tech Review

Professional WordPress
Maintenance and Support.

Our Professional WordPress package is designed for clients with extensive websites that require maintenance and support for custom code, databases, and plugins. This package includes unlimited monthly assistance from MGC, ensuring you receive quick and comprehensive support for all your technical needs. With reliable maintenance and prompt responses, we guarantee to provide you with the assistance you need precisely when needed.

£640/month + vat

Onboarding Cost: One-Time Payment of £640 + vat
to Get You Started!


Services Included

  • At MGC Agency, we offer WordPress maintenance and support services, including unlimited assistance for your website's existing features. When you partner with us, we're here to help you with any issues or ongoing support needs. We take care of your website's existing functionalities as part of our service, ensuring it continues running smoothly. Moreover, we don't track time, so you can always rely on MGC Agency for dependable and hassle-free WordPress website support.

  • At MGC Agency for Troubleshooting and Bug Fixes, we've got you covered. Our team of experts is dedicated to identifying and resolving any issues that may be affecting the functionality of your website. Whether it's troubleshooting a pesky problem or fixing bugs that are causing disruptions, you can count on us. Our hands-on approach and commitment to delivering reliable solutions ensures that your website runs smoothly and bug-free. You can leave the technical challenges to us while you focus on what matters most - your online presence.

  • At MGC Agency, we take pride in our efficiency and reliability. We understand that you need a prompt response when you reach out to us with an issue. That's why we have committed to a 3-hour response time. As soon as we receive your request, our dedicated project team swings into action to understand your problem and promptly log a task with our development team for a thorough investigation. We value your time and won't leave your concerns hanging.

  • At MGC Agency, we understand that specific issues require immediate attention. That's why we offer Priority Response. Whenever you encounter a critical problem that needs urgent resolution, contact us, and we'll prioritise your request. Our dedicated project team will quickly assess the situation and escalate it to the top of the queue for our development team's immediate attention.

  • Sometimes, you may need to make design changes and modifications to improve your website's appearance and functionality. Our package includes up to three hours of layout design fixes, ensuring we can tailor your website to your preferences. Whether adjusting existing elements or implementing design enhancements, we're here to meet your customisation needs. Our goal is to make sure your website perfectly aligns with your vision.

  • At MGC Agency, we understand the significance of a secure and reliable Development Staging Environment. When you join forces with us, we will provide you with a dedicated space where our development team can work on enhancing your website safely and efficiently. This environment will enable us to test new features, implement updates and make changes without affecting your live website. You can rest assured that all modifications will be thoroughly tested and perfected in the staging environment before being deployed to your live site.

  • At MGC Agency, we understand the importance of keeping your WordPress website up to date. Our WordPress Plugins Updates service ensures that all the plugins on your site are regularly maintained and updated. We diligently monitor and install the latest updates, ensuring compatibility, security, and optimal performance. We help you keep a stable and secure website by staying on top of plugin updates and minimising vulnerabilities and potential issues. With our team handling the plugin updates, you can focus on your core business while enjoying peace of mind, knowing that your WordPress site is in safe and capable hands.

  • At MGC Agency, we prioritise the reliability and performance of your website by providing Uptime Monitoring and Automated Testing services. We continuously monitor your website's uptime to ensure that it's always available to visitors. Additionally, our automated testing procedures regularly assess your site's functionality and responsiveness, identifying potential issues before they affect your users. Our proactive approach not only keeps your website running smoothly but also ensures a seamless user experience.

  • At MGC Agency, we prioritise the security of your website. We offer a Security Review service that conducts thorough assessments to identify vulnerabilities and potential threats. Our experts scrutinise your website's code, configurations, and third-party integrations to ensure they meet the highest security standards. We keep updated with the latest security best practices to fortify your website's defences against evolving threats. By partnering with us, you can rest assured that your online presence is safe and your users' data remains protected.

  • At MGC Agency, we want to ensure your online presence is always safe and secure. That's why we offer a Backup and Disaster Recovery service that provides the continuity of your website, even in the face of unexpected events. Data loss can be a real problem, so we implement robust backup strategies and disaster recovery plans to keep your website's data secure. We regularly back up your website's data so you can rest assured that it's always safely preserved. In the event of a disaster or data loss, we have a comprehensive recovery plan to help us swiftly restore your site to its previous state. Our data protection and recovery expertise ensures that your online assets are always safeguarded, and you can trust us to minimise downtime, allowing your business to bounce back quickly from any unforeseen setbacks.

  • At MGC Agency, we aim to enhance your website's performance optimisation. We understand the significance of website speed and efficiency in user satisfaction and search engine rankings. Our team of experts meticulously analyses your website's performance metrics to identify areas that need improvement. We optimise the code, images, scripts, and server configurations to ensure your website loads faster and runs smoothly. With our performance optimisation services, you can expect better user experiences, more visitor engagement, and improved search engine visibility. We are dedicated to helping your website reach its full potential, providing exceptional results for you and your audience.

  • MGC Agency is committed to improving your website's user experience with our Responsive Design and Mobile Optimisation service. We understand the growing importance of mobile devices in the digital world and are here to ensure that your website looks great on all screens. Our team specialises in fixing responsive website designs so they adjust seamlessly to various mobile devices. This provides a consistently excellent user experience. Our service optimises not only the layout but also the website's performance. We look to improve fast load times and smooth navigation on smartphones and tablets.

  • Included in this package is our comprehensive Theme Updates service, which guarantees that your website's theme is current, compatible, and secure. Our expert team will take care of all the technical aspects, allowing you to concentrate on providing an exceptional online experience to your audience.

  • At MGC Agency, we prioritise website security and trustworthiness. We offer SSL Certificate Updates to our clients, which include the installation or update of the SSL certificate provided. Whether you already have an SSL certificate on your website or need to purchase and install one, we can help you keep your website secure and trustworthy.

  • As part of our support and maintenance service for existing content-managed WordPress websites, MGC Agency is committed to keeping your online presence seamless and up-to-date. We understand the significance of maintaining your website's content for engaging your audience effectively. Our dedicated team supports and sustains your content-managed areas, ensuring that your website consistently delivers relevant and compelling information to your visitors. Whether it involves text, images, videos, or other media, we're ready to help you keep your content fresh and aligned with your brand's messaging.

  • Testing and Quality Assurance

  • If any functions within your website encounter issues caused by problems with the database, you can rest assured that we will investigate and work diligently to help resolve them.

  • As part of our Support and Maintenance package, MGC offers specialised API maintenance and fixes tailored to the already developed APIs. Our expert team understands the crucial role of APIs in facilitating efficient data exchange between software systems. If you face any issues or want to enhance the performance of your APIs, our dedicated support team provides seamless integration, troubleshooting, and optimisation.

  • At MGC Agency, we provide dedicated support and bug fixes for your custom code requirements. We understand that custom code plays a vital role in the unique functionality of your website, and we are here to help when issues arise. Our team is experienced in resolving custom code-related problems efficiently. Whether it's troubleshooting, debugging, or enhancing existing code, we are committed to ensuring your website functions seamlessly.

  • MGC Agency provides tailored assistance and bug fixes for your personalised plugins. We recognise that custom plugins are crucial for your website's specific needs, and when problems arise, you require expert help. Our team is proficient in quickly identifying and resolving issues related to custom plugins. Whether it's troubleshooting, debugging, or enhancing existing plugins, we are dedicated to ensuring your website functions effortlessly.

  • At MGC Agency, we offer e-commerce management services that cover extensive support for your online store's existing features and setups. Our commitment is to ensure that everything runs seamlessly, and in case of any issues with any functions, you can rest assured that we are here to investigate and resolve them promptly.

  • Inventory Management

  • Order Processing

  • Payment Gateway Support

  • Shipping Integration

  • Custom Checkout Processes

  • Subscription Models

  • Server Scalability

  • Custom Functionality Maintenance

Get a Free Tech Review

eCommerce WordPress Maintenance and Support.

If you have a WooCommerce-powered site with an extensive product catalogue, custom checkout processes, and complex integrations, our specialised WooCommerce Maintenance Package is tailored to your intricate needs. Our package ensures meticulous and bug-free maintenance and dedicated support, providing you with the peace of mind necessary for running a high-complexity online store successfully.

£640/month + vat

Onboarding Cost: One-Time Payment of £640 + vat
to Get You Started!


Services Included

  • At MGC Agency, we offer WordPress maintenance and support services, including unlimited assistance for your website's existing features. When you partner with us, we're here to help you with any issues or ongoing support needs. We take care of your website's existing functionalities as part of our service, ensuring it continues running smoothly. Moreover, we don't track time, so you can always rely on MGC Agency for dependable and hassle-free WordPress website support.

  • At MGC Agency for Troubleshooting and Bug Fixes, we've got you covered. Our team of experts is dedicated to identifying and resolving any issues that may be affecting the functionality of your website. Whether it's troubleshooting a pesky problem or fixing bugs that are causing disruptions, you can count on us. Our hands-on approach and commitment to delivering reliable solutions ensures that your website runs smoothly and bug-free. You can leave the technical challenges to us while you focus on what matters most - your online presence.

  • At MGC Agency, we take pride in our efficiency and reliability. We understand that you need a prompt response when you reach out to us with an issue. That's why we have committed to a 3-hour response time. As soon as we receive your request, our dedicated project team swings into action to understand your problem and promptly log a task with our development team for a thorough investigation. We value your time and won't leave your concerns hanging.

  • At MGC Agency, we understand that specific issues require immediate attention. That's why we offer Priority Response. Whenever you encounter a critical problem that needs urgent resolution, contact us, and we'll prioritise your request. Our dedicated project team will quickly assess the situation and escalate it to the top of the queue for our development team's immediate attention.

  • Sometimes, you may need to make design changes and modifications to improve your website's appearance and functionality. Our package includes up to three hours of layout design fixes, ensuring we can tailor your website to your preferences. Whether adjusting existing elements or implementing design enhancements, we're here to meet your customisation needs. Our goal is to make sure your website perfectly aligns with your vision.

  • At MGC Agency, we understand the significance of a secure and reliable Development Staging Environment. When you join forces with us, we will provide you with a dedicated space where our development team can work on enhancing your website safely and efficiently. This environment will enable us to test new features, implement updates and make changes without affecting your live website. You can rest assured that all modifications will be thoroughly tested and perfected in the staging environment before being deployed to your live site.

  • At MGC Agency, we understand the importance of keeping your WordPress website up to date. Our WordPress Plugins Updates service ensures that all the plugins on your site are regularly maintained and updated. We diligently monitor and install the latest updates, ensuring compatibility, security, and optimal performance. We help you keep a stable and secure website by staying on top of plugin updates and minimising vulnerabilities and potential issues. With our team handling the plugin updates, you can focus on your core business while enjoying peace of mind, knowing that your WordPress site is in safe and capable hands.

  • At MGC Agency, we prioritise the reliability and performance of your website by providing Uptime Monitoring and Automated Testing services. We continuously monitor your website's uptime to ensure that it's always available to visitors. Additionally, our automated testing procedures regularly assess your site's functionality and responsiveness, identifying potential issues before they affect your users. Our proactive approach not only keeps your website running smoothly but also ensures a seamless user experience.

  • At MGC Agency, we prioritise the security of your website. We offer a Security Review service that conducts thorough assessments to identify vulnerabilities and potential threats. Our experts scrutinise your website's code, configurations, and third-party integrations to ensure they meet the highest security standards. We keep updated with the latest security best practices to fortify your website's defences against evolving threats. By partnering with us, you can rest assured that your online presence is safe and your users' data remains protected.

  • At MGC Agency, we want to ensure your online presence is always safe and secure. That's why we offer a Backup and Disaster Recovery service that provides the continuity of your website, even in the face of unexpected events. Data loss can be a real problem, so we implement robust backup strategies and disaster recovery plans to keep your website's data secure. We regularly back up your website's data so you can rest assured that it's always safely preserved. In the event of a disaster or data loss, we have a comprehensive recovery plan to help us swiftly restore your site to its previous state. Our data protection and recovery expertise ensures that your online assets are always safeguarded, and you can trust us to minimise downtime, allowing your business to bounce back quickly from any unforeseen setbacks.

  • At MGC Agency, we aim to enhance your website's performance optimisation. We understand the significance of website speed and efficiency in user satisfaction and search engine rankings. Our team of experts meticulously analyses your website's performance metrics to identify areas that need improvement. We optimise the code, images, scripts, and server configurations to ensure your website loads faster and runs smoothly. With our performance optimisation services, you can expect better user experiences, more visitor engagement, and improved search engine visibility. We are dedicated to helping your website reach its full potential, providing exceptional results for you and your audience.

  • MGC Agency is committed to improving your website's user experience with our Responsive Design and Mobile Optimisation service. We understand the growing importance of mobile devices in the digital world and are here to ensure that your website looks great on all screens. Our team specialises in fixing responsive website designs so they adjust seamlessly to various mobile devices. This provides a consistently excellent user experience. Our service optimises not only the layout but also the website's performance. We look to improve fast load times and smooth navigation on smartphones and tablets.

  • Included in this package is our comprehensive Theme Updates service, which guarantees that your website's theme is current, compatible, and secure. Our expert team will take care of all the technical aspects, allowing you to concentrate on providing an exceptional online experience to your audience.

  • At MGC Agency, we prioritise website security and trustworthiness. We offer SSL Certificate Updates to our clients, which include the installation or update of the SSL certificate provided. Whether you already have an SSL certificate on your website or need to purchase and install one, we can help you keep your website secure and trustworthy.

  • As part of our support and maintenance service for existing content-managed WordPress websites, MGC Agency is committed to keeping your online presence seamless and up-to-date. We understand the significance of maintaining your website's content for engaging your audience effectively. Our dedicated team supports and sustains your content-managed areas, ensuring that your website consistently delivers relevant and compelling information to your visitors. Whether it involves text, images, videos, or other media, we're ready to help you keep your content fresh and aligned with your brand's messaging.

  • Testing and Quality Assurance

  • If any functions within your website encounter issues caused by problems with the database, you can rest assured that we will investigate and work diligently to help resolve them.

  • As part of our Support and Maintenance package, MGC offers specialised API maintenance and fixes tailored to the already developed APIs. Our expert team understands the crucial role of APIs in facilitating efficient data exchange between software systems. If you face any issues or want to enhance the performance of your APIs, our dedicated support team provides seamless integration, troubleshooting, and optimisation.

  • At MGC Agency, we provide dedicated support and bug fixes for your custom code requirements. We understand that custom code plays a vital role in the unique functionality of your website, and we are here to help when issues arise. Our team is experienced in resolving custom code-related problems efficiently. Whether it's troubleshooting, debugging, or enhancing existing code, we are committed to ensuring your website functions seamlessly.

  • MGC Agency provides tailored assistance and bug fixes for your personalised plugins. We recognise that custom plugins are crucial for your website's specific needs, and when problems arise, you require expert help. Our team is proficient in quickly identifying and resolving issues related to custom plugins. Whether it's troubleshooting, debugging, or enhancing existing plugins, we are dedicated to ensuring your website functions effortlessly.

  • Inventory Management

  • Order Processing

  • Payment Gateway Support

  • Shipping Integration

  • Custom Checkout Processes

  • Subscription Models

  • Server Scalability

  • Custom Functionality Maintenance

Get a Free Tech Review

NEED SOMETHING MORE?

Enterprise Plans

If you require new development, additional hours in support and maintenance or have some radical ideas to run past us, feel free to let us know.

The perfect partner if your code ever goes wrong.

Receive fast and unlimited assistance with a guaranteed response time of 3 hours for any necessary fixes or support you require.

Get a FREE Tech Review

We prioritise fixing and supporting your current build instead of pushing for a new one.
It’s a no-brainer.

Over 15 years delivering the following code

PHP

WordPress is primarily built using PHP, and developers often write custom PHP code to extend its functionality and create WooCommerce plugins.

HTML/CSS

Front-end developers use HTML and CSS for website layout, design, and styling in both WordPress and WooCommerce.

JavaScript

JavaScript is essential for creating interactive and dynamic user interfaces, as well as for adding custom functionality to WordPress and WooCommerce.

MySQL

WordPress and WooCommerce use MySQL databases to store content, product information, orders, and user data.

jQuery

A JavaScript library like jQuery is commonly used to simplify DOM manipulation and event handling in WordPress and WooCommerce.

Ajax

Asynchronous JavaScript and XML (Ajax) is utilized for making dynamic requests to the server without requiring a full page reload, enhancing user experience in e-commerce websites.

JSON

JavaScript Object Notation (JSON) is often used for data interchange between the server and the client, particularly when working with APIs.

XML

XML is used for configuration files, data exchange, and data storage in various parts of WordPress and WooCommerce.

REST API

WordPress and WooCommerce provide RESTful APIs for integrating with external systems, such as payment gateways and third-party services.

Git

Developers use Git for version control, tracking changes, and collaborating on code, especially when working on custom themes and plugins.

Composer

Composer is used for managing PHP dependencies and packages, including third-party WordPress plugins and WooCommerce extensions.

Shell Scripting

Shell scripts may be used for automating server-related tasks and maintenance, including backups and updates.

WordPress Coding Standards

Developers adhere to WordPress coding standards and best practices to maintain code consistency and quality.

WordPress Template Hierarchy

Understanding the WordPress template hierarchy is crucial for theme development and customisation.

Hooks and Filters

WordPress and WooCommerce utilise hooks and filters (actions and filters) for extending and customising functionality without modifying core files.

SQL

Knowledge of SQL (Structured Query Language) is essential for advanced database queries and customisations in WordPress and WooCommerce.

Responsive Web Design

Implementing responsive design techniques using HTML, CSS, and JavaScript to ensure the website is mobile-friendly.

Cross-browser Compatibility

Ensuring that the website functions correctly on different web browsers by using appropriate coding practices.

Performance Optimisation

Techniques to optimise website performance, including code optimization, image optimization, and server configuration.

Security Best Practices

Implementing security best practices to protect WordPress and WooCommerce sites from vulnerabilities and attacks.

Hosting Server Configuration

Familiarity with server configurations and hosting environments is necessary to optimise site performance and security.

Web Services

Knowledge of web services and APIs for integrating third-party services and extensions into WordPress and WooCommerce.

Our monthly price package offers unlimited bug fixes, support, and maintenance. We don't track time. We provide you with the assistance you require.

Our goal is simplicity, which is why we offer affordable monthly packages that provide unlimited support and maintenance for your current online platform, including bug-fixing.

Impressive Response Rate: Resolving Client Issues with Efficiency.

We take pride in our exceptional response rate when it comes to resolving client issues with efficiency.
Here is one of our latest client problems resolved:

The client reported a problem with their WordPress Theme.
13:36am

Our support team responds.
14:03

Response Time
27 minutes

Issue Resolved
15:23

Response to client
15:36

Total time from the problem being reported to being resolved.
2 Hours, 27 minutes

Get quick support today with a guaranteed 3-hour response for any fixes you need.

At MGC, we specialise in delivering fast and dependable technical support for eCommerce businesses. We recognise the criticality of time, particularly in an industry where 70% of UK retailers face significant delays from their digital agencies, often exceeding ten days. That’s why we prioritise support, maintenance, and development, ensuring a prompt response within three hours of your request.

Unlike many digital agencies that prioritise new developments at the expense of maintenance, we firmly believe in swiftly resolving existing platform issues. We understand the vital importance of keeping your eCommerce platform running smoothly and are dedicated to providing reliable and timely solutions to any challenges you may encounter.

With two decades of experience launching WordPress and WooCommerce websites worldwide, we offer exceptional value through our competitive pricing and unparalleled technical expertise.

At MGC, we are available to assist you in maintaining and enhancing your existing WordPress and WooCommerce platform, allowing you to concentrate on growing your business. Trust us to help you thrive in today’s fiercely competitive eCommerce landscape. Partner with MGC for reliable WooCommerce support and maintenance and unlock your business’s potential.

70% of UK businesses reported delays in receiving responses from their digital agency, with an average delay time of 10 days. This can be frustrating for retailers who need immediate technical support to fix website issues and minimise the financial impact of website downtime.

"The knowledge that Chris and the guys at MGC have is second to none. I would have no hesitation in recommending Christopher and his team to any of my connections."

James Lees

Blend Agency

"Chris is that unique blend of a consummate professional and extremely approachable guy. It makes working with him a true pleasure as well as a successful experience. By ensuring he’s always got the best team around him at all times and that team is highly motivated he ensures the projects he is involved with are always completed to the highest standards possible. I have never had any hesitation in recommending Chris to potential clients and have never had anything but positive feedback from them in response to their experience of working with him."

Rosie Brent

Software Engineering Manager - Sky

What makes us sooo good at it…

Technical.

Our team of experienced developers possess over 20 years of high technical ability in WordPress and WooCommerce platform development, customisation, and troubleshooting, ensuring we can handle any technical challenges.

Response.

We respond promptly to client's requests and enquiries to minimise downtimes and ensure seamless operations. Our regular maintenance services, including software updates, security patches, and performance optimisation, ensure that the platform operates optimally.

We earn your trust.

We understand that trust is critical to the success of any project, and we are committed to building that trust with you. With years of experience in the industry, we have gained a deep understanding of the severe consequences of technology failures and the importance of reliable support. You can trust us as a dependable partner to provide effective solutions that meet your unique business needs. We value strong relationships with our clients, and every interaction with our team is focused on leaving you confident and satisfied with our services. Let us help you achieve your digital goals and build a lasting partnership based on trust and expertise.

Reliable.

We focus on providing you with the best possible support for your platform. With years of experience and expertise, we have delivered exceptional results on hundreds of projects. Our reliable and efficient support ensures that your expectations are met, and we strive to earn your trust as your go-to provider for support and maintenance services. A dedicated project manager tracks and manages all time, ensuring clear communication and transparency throughout the process.

The Frustration Businesses Face: The Impacts of Delayed Responses and Fixes on Website Issues.

Businesses often encounter frustration when they face delayed responses and fixes to website issues. One of the most significant impacts is customer dissatisfaction.

When visitors experience problems on a website, such as broken links or slow loading times, they become frustrated and may need more time to abandon their visit altogether. This can result in lost sales and damage to the business’s reputation.

Negative experiences can be shared on social media or through online reviews, deterring potential customers from engaging with the brand.
Moreover, delayed resolution of website issues can lead to missed conversion opportunities.

Issues in the conversion funnel, such as checkout errors or malfunctioning forms, can prevent businesses from converting website visitors into paying customers. Even minor website speed and usability improvements have been shown to impact conversion rates significantly. Therefore, fixing these issues can result in missed sales and decreased business revenue.


GET A FREE TECH REVIEW

Get a FREE tech review, It all starts here 🙂

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    We need help with .
    Please call me on ,
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    Over two decades in supporting
    tech development, trust in us.

    As a trusted digital development agency since 2005, MGC has been at the forefront of delivering highly technical solutions to clients worldwide. We have successfully maintained and supported hundreds of innovative projects, from eCommerce platforms to mobile apps, websites, and software across the globe.

    Recognising the importance of swift support, we focus on becoming a leading support and maintenance company, providing rapid technical responses to businesses facing code-related challenges. .

    When you choose MGC, you can trust our extensive experience spanning two decades. With a stellar reputation and a 4.9 out of 5 ratings based on client reviews, we are highly recommended as the go-to technical development company. Our proven track record and client testimonials testify to our expertise and commitment to delivering exceptional results.

    Partnering with MGC means gaining access to a team of dedicated professionals who understand the intricacies of digital development.

    Supporting you when you really need it.

    As part of our commitment to providing the best service and support, we are pleased to offer a free review of your Magento eCommerce, WordPress Website, or Mobile Apps. This review will provide valuable insights and recommendations on improving your website or app's performance, security, and functionality. We will listen to your frustrations, expectations of service, and business goals to ensure we understand your unique needs and challenges.

    We will cover various topics during the review, including design, functionality, security, performance, and more. Additionally, we will assess your version updates, plugin upgrades or installs, and hosting to identify any potential issues or areas for improvement. Estimated 20 minutes, with no hard sell.

    Overview of our discussion

    1. Technical Issues
    2. Security Concerns
    3. Outdated Design
    4. Limited Features
    5. Compatibility issues
    6. Version updates
    7. Plugin upgrades or installs
    8. Hosting

    The process to get you the support you need.

    In digital downtime, businesses rely on their digital agency for immediate support. However, delays in receiving quick responses can be frustrating. We offer fast and reliable support for e-commerce, websites, and mobile apps to minimise downtime and keep your business running smoothly.

    1
    Take a glance at our support plans.
    2
    Let's talk about your requirements and the problems you are facing.
    3
    We start the onboarding process.
    4
    Receive an invitation to our project management system.
    5
    Gain rapid access for support.
    6
    Ongoing Maintenance Support.

    The process to get you the support you need.

    In digital downtime, businesses rely on their digital agency for immediate support. However, delays in receiving quick responses can be frustrating. We offer fast and reliable support for e-commerce, websites, and mobile apps to minimise downtime and keep your business running smoothly.

    01

    Take a glance at our support plans.

    Contact, great choice
    02

    Let's talk about your requirements and the problems you are facing.

    03

    We start the onboarding process.

    04

    Receive an invitation to our project management system.

    05

    Gain rapid access for support.

    We will set you up
    06

    Ongoing Maintenance Support.

    Your supported

    Swift Solutions and Seamless Performance: WordPress Troubleshooting and Bug Fixing Expertise

    MGC can help you troubleshoot and fix bugs, bringing immense value to website owners and developers. WordPress, being a widely used content management system (CMS), is known for its flexibility and extensive range of themes and plugins. However, this diversity can sometimes lead to technical issues and bugs that hinder the smooth functioning of a website.

    MGC helps efficiently resolve problems and ensure the optimal performance of your websites. Our WordPress developers possess deep knowledge of the platform's architecture.

    We are adept at identifying and addressing issues like plugin conflicts, compatibility problems, database errors, or theme customisation challenges.

    Our expertise in troubleshooting ensures that any glitches are swiftly resolved, minimising downtime and preventing potential loss to your business.

    Additionally, our bug-fixing skills help to enhance the website's stability, security, and overall user experience. WordPress's help with troubleshooting and bug fixing is a valuable resource that empowers website owners and developers to maintain a seamless online presence and overcome any technical hurdles they may encounter.

    Empowering Efficiency and Reliability: WordPress Database Support for Seamless Website Management

    Database support is a crucial aspect of WordPress that plays a vital role in website smooth functioning and management.
    As a content management system (CMS), WordPress relies on a database to store and organise various data types, including posts, pages, user information, and settings. The database is a central repository where all content and site-related information is stored and retrieved. Adequate database support ensures efficient data management, optimal performance, and reliable backups for WordPress websites. MGC are proficient in database technologies like MySQL, commonly used with WordPress, which can provide invaluable assistance in setting up, optimising, and troubleshooting database-related issues. We can help you with database configuration, query optimisation, performance tuning, and data integrity maintenance. Moreover, database support experts can assist in database backups and restoration, ensuring data security and disaster recovery capabilities.

    With robust database support, WordPress users can ensure their websites' integrity, scalability, and efficient operation, ultimately contributing to an enhanced user experience.

    Ensuring Success and Stability: WooCommerce Support and Maintenance for Your Online Store

    WooCommerce support and maintenance services are essential for businesses utilising the popular WooCommerce plugin for online stores.

    With WooCommerce being a robust and feature-rich e-commerce platform for WordPress, dedicated support ensures an online business's smooth operation and longevity.

    MGC assists in WooCommerce support can encompass a range of tasks, including plugin installation, configuration, and updates, theme customisation, product management, payment gateway integration, and troubleshooting any technical issues that may arise.

    Additionally, regular maintenance is crucial to ensure optimal performance, security, and scalability. This includes performing updates, security audits, database optimisations, and monitoring for any potential vulnerabilities.

    MGC has the expertise to address challenges, enhance functionality, and keep the e-commerce store running efficiently. By availing our services, businesses can focus on core operations while leaving the technical aspects to professionals, resulting in a secure, reliable, and successful online store.

    Businesses risk downtime, lost revenue, and damaged customer relationships without reliable support and maintenance. Let us provide the crucial assistance you need to avoid these costly consequences.