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In digital downtime, businesses rely on digital agencies for immediate support. However, frustrations arise when businesses experience delays in receiving quick responses.
That's how we help you.
Our plans for supporting multiple platforms aim to swiftly resolve, improve, and sustain your website or mobile application.
Our flexible packages provide comprehensive maintenance support for Magento, WordPress, and Mobile Apps.
NEED SOMETHING MORE?
If you require new development, additional hours in support and maintenance or have some radical ideas to run past us, feel free to let us know.
Ready to get your business moving?
As a trusted digital development agency since 2005, MGC has been at the forefront of delivering highly technical solutions to clients worldwide. We have successfully maintained and supported hundreds of innovative projects, from eCommerce platforms to mobile apps, websites, and software across the globe.
Recognising the importance of swift support, we focus on becoming a leading support and maintenance company, providing rapid technical responses to businesses facing code-related challenges. .
When you choose MGC, you can trust our extensive experience spanning two decades. With a stellar reputation and a 4.9 out of 5 ratings based on client reviews, we are highly recommended as the go-to technical development company. Our proven track record and client testimonials testify to our expertise and commitment to delivering exceptional results.
Partnering with MGC means gaining access to a team of dedicated professionals who understand the intricacies of digital development.
"The knowledge that Chris and the guys at MGC have is second to none. I would have no hesitation in recommending Christopher and his team to any of my connections."
"Chris is that unique blend of a consummate professional and extremely approachable guy. It makes working with him a true pleasure as well as a successful experience. By ensuring he’s always got the best team around him at all times and that team is highly motivated he ensures the projects he is involved with are always completed to the highest standards possible. I have never had any hesitation in recommending Chris to potential clients and have never had anything but positive feedback from them in response to their experience of working with him."
The process to get you the support you need.
This shows the typical stages of our process, from the initial kick-off meeting to ongoing support.
Take a glance at our plans.
Click the "Get Started" button.
Share the issues you're experiencing.
Receive an invitation to our project management system.
Gain rapid access to a developer.
Ongoing Maintenance Support.
When you're ready to begin, you'll need to find the plan that best fits your requirements and make your choice. It's important to note that you can change your plan whenever necessary to suit your evolving needs. After choosing your desired plan, we will yo whether you have access to your website, code, and hosting. Upon agreeing to our terms and conditions, you can proceed to confirm your support.
Once confirmation is received, you will receive a link to GoCardless for your monthly payments and onboarding fee, along with a link to our management system, Basecamp. Through Basecamp, you can manage all communication with our dedicated development team efficiently.
At MGC, we strive to make it easy for you to report any problems or concerns. Our dedicated project management platform allows you to report any issues you encounter. We also allocate a dedicated project manager to support your needs and address your concerns promptly and effectively. Simply log in to our platform and submit a support request, and our team will work diligently to resolve any issues you may have.
We understand the importance of timely support and maintenance services. That's why we have a dedicated team of experienced developers available to assist with any issues or requests that may arise. Our guaranteed response time for support and maintenance requests is within three hours. We strive to provide fast and efficient solutions to technical issues, ensuring your digital platform runs smoothly. Our team is always available to assist, so you can rest assured that your website or e-commerce platform is in good hands.
What makes us sooo good at it…
MGC develops websites with custom functionality to meet your needs. We take pride in coding back-end solutions that act as the unseen backbone to your website.
We test, tweak and optimise websites to ensure the most seamless experience, regardless of the user’s device.
Our team’s technical expertise allows us to deliver high-performing websites that are fully optimised in line with SEO best practice.