What we need to onboard your Magento eCommerce

When starting a new Magento development support project, the first crucial step is to request essential information and access that we require to fulfil our commitments in service to you. We need access to various elements and resources, such as the website's source code, design assets, documentation, and more, to ensure a smooth and successful development process. Below is a list of all the information we need from you to successfully onboard your Magento eCommerce applications.

Magento E-commerce Onboarding

We're excited to get started with the onboarding process! To do that, we'll need some important details and access to your platform. Here's what we require 😊

Admin Access

Access to the Magento Admin Panel with appropriate permissions to manage the store, including product, order, and customer management.

Server Access

Access to the server where Magento is hosted, including SSH or FTP access, to perform server-level configurations and updates.

Database Access

Credentials and access to the database where Magento stores its data. This is essential for troubleshooting and data management.

Source Code and Version Control

Access to the Magento source code and any version control repositories (e.g., Git) that house the codebase.


Any existing documentation related to the store's architecture, customisations, third-party extensions, and integrations.

Third-Party Integrations

Information and credentials for third-party integrations, such as payment gateways, shipping providers, or CRM systems.

Theme and Design Files

Access to design assets, theme files, and customisation documentation if the store has a custom theme.

Extension and Module Information

A list of all installed Magento extensions and modules and any relevant licenses and documentation.

Server Environment Details

Information about the server environment, including server specifications, PHP version, web server software, and caching mechanisms.

Backup and Disaster Recovery Plan

Details of the backup and disaster recovery procedures in place to ensure data safety.

SSL Certificate Information

Information about SSL certificates and their expiration dates to ensure secure transactions.

Access to Payment Gateways and APIs

Credentials and documentation for payment gateway accounts and APIs used for processing transactions.

Need help?

No problem; we are here to assist you every step of the way as we gather the necessary information to onboard and commence support for your existing platform. Rest assured, the process is straightforward and uncomplicated. We understand that it may seem like a lot, but it's simple. Our experienced team will walk you through each step efficiently and ensure that the transition is smooth and hassle-free. We value your time and aim to make this process as convenient as possible for you. If you have any questions or concerns, please don't hesitate to contact us. We're here to make this process a seamless experience for you and your business.