Pricing – MGC Agency

Unlimited support and bug fixes
with a 3-hour response time—your perfect digital partner.

We are proud to be the preferred solution for businesses needing to improve, fix, support, and maintain their platforms across various industries. Whether it's a Magento e-commerce website, a mobile app, or a WordPress-powered platform, our team are committed to providing customised solutions that meet your needs. We deeply understand these platforms and use our technical expertise to optimise performance, promptly resolve issues, and ensure smooth operations. From troubleshooting technical problems to implementing necessary updates, we are dedicated to helping businesses remain competitive in the digital landscape by offering reliable, cost-effective, and sustainable support for their current platforms.

Unlimited WordPress support,
maintenance and development.

Entry Level
WordPress Support

Our entry-level WordPress package includes unlimited bug fixes, technical support, maintenance, security, plug-in management, 3 hours of design and development time (worth £240), and a 3-hour response time.

£320 + VAT per month

Unlimited bug fixes
3 Hour response time
Updates
Security: Basic
Website uptime monitoring
3 hours design and development time
Consultancy Advice
Project Managment

A one-time fee of £320 + VAT covers the website onboarding and setup. Try our services for three months and see what you think.

Advanced Level
WordPress Support

Our Advanced WordPress and WooCommerce Maintenance Package is ideal for extensive websites or WooCommerce sites with large product catalogues, custom integrations and custom coding. It includes unlimited bug fixes, technical support, maintenance, security, plug-in management, 6 hours of design and development time (worth £480), and a 3-hour response time.

£640 + VAT per month

Unlimited bug fixes
3 Hour response time
Updates
Security: Full
Website uptime monitoring
6 hours design and development time
Consultancy Advice
Project Managment

A one-time fee of £640 + VAT covers the website onboarding and setup. Try our services for three months and see what you think.

Premier
WordPress Support.

The Premier WordPress and WooCommerce Maintenance Package is ideal for sites with over 20 plug-ins, extensive custom code, or more than 3,000 orders per month. It offers unlimited bug fixes, technical support, maintenance, security, plug-in management, 15 hours of design (worth £1,200), development time, and a 3-hour response time.

£1,280 + VAT per month

Unlimited bug fixes
3 Hour response time
Updates
Security: Full
Website uptime monitoring
15 hours design and development time
Consultancy Advice
Project Managment

A one-time fee of £640 + VAT covers the website onboarding and setup. Try our services for three months and see what you think.

Unlimited Magento 2 support,
maintenance and development

Entry Level
Magento 2 Support / Adobe Support.

Our entry Magento 2 package provides unlimited support, including unlimited bug fixes, technical support, maintenance, security, and 3 hours of design and development time (worth £240), with a 3-hour response time. This ensures all your needs for fixing and maintaining your existing Magento/Adobe eCommerce website are met..

£640 + VAT per month

Unlimited Bug Fixes
3- Hour Response Time
Advanced Security Management
Uptime Management
3 hours design and development time
Consultancy Advice
Project Managment

A one-time fee of £640 + VAT covers the website onboarding and setup. Try our services for three months and see what you think.

Advanced
Magento 2 / Adobe Support.

Our advanced Magento 2 package provides unlimited support, including unlimited bug fixes, technical support, maintenance, security, plug-in updates, and 6 hours of design and development time (worth £480), with a 3-hour response time. This ensures all your needs for fixing and maintaining your existing Magento/Adobe eCommerce website are met.

£1,200 + VAT per month

Unlimited Bug Fixes
3- Hour Response Time
Regular Plug-in Updates
Advanced Security Management
Uptime Management
6 hours Development Time
Consultancy Advice
Project Managment

A one-time fee of £640 + VAT covers the website onboarding and setup. Try our services for three months and see what you think.

Premier
Magento / Adobe Support.

Our Premier package provides unlimited support, including unlimited bug fixes, technical support, maintenance, security, plug-in updates, Magento version updates, and 15 hours of design and development time (worth £1,200), with a 3-hour response time. This ensures all your needs for fixing and maintaining your existing Magento/Adobe eCommerce website are met.

£2,400 + VAT per month

Unlimited Bug Fixes
3- Hour Response Time
Magento Version Updates
Advanced Security Management
Advanced Uptime Management
15 hours Development Time
Consultancy Advice
Project Managment

A one-time fee of £640 + VAT covers the website onboarding and setup. Try our services for three months and see what you think.

Unlimited Mobile Application support,
maintenance and development

Flutter
Professional Support

Our entry Flutter app development package provides unlimited support, including unlimited bug fixes, technical support, maintenance, security, and 3 hours of design and development time (worth £240), with a 3-hour response time. This ensures all your needs for fixing and maintaining your existing Flutter app are met.

£640 + VAT per month

Unlimited Bug Fixes
3- Hour Response Time
3 hours Development Time

A one-time fee of £640 + VAT covers the application onboarding and setup. Try our services for three months and see what you think.

iOS / Android
Professional Support

Our Professional Support package for iOS and Android app development offers unlimited support, including unlimited bug fixes, technical support, maintenance, security, and 6 hours of design and development time (worth £480), with a 3-hour response time. This ensures all your needs for fixing and maintaining your existing iOS and Android apps are met.

£800 + VAT per month

Unlimited Bug Fixes
3- Hour Response Time
Operating System Updates
App Store Version Updates
6 hours Development Time

A one-time fee of £800 + VAT covers the application onboarding and setup. Try our services for three months and see what you think.

iOS / Android
Enterprise Support

Our Premier package provides unlimited support, including unlimited bug fixes, technical support, maintenance, security, app store updates, and 15 hours of design and development time (worth £1,200), with a 3-hour response time. This ensures all your needs for fixing and maintaining your existing Magento/Adobe eCommerce website are met.

£1280 + VAT per month

Unlimited Bug Fixes
3- Hour Response Time
Regular Updates
Version Updates
App store updates
15 hours Development Time

A one-time fee of £800 + VAT covers the application onboarding and setup. Try our services for three months and see what you think.

Unlimited Shopify support,
maintenance and development

Shopify
Entry Support

Our entry-level Shopify package includes unlimited bug fixes, technical support, maintenance, security, plug-in management, 3 hours of design and development time (worth £240), and a 3-hour response time.

£320 + VAT per month

Unlimited Bug Fixes
3- Hour Response Time
Regular plug-in/theme updates
Security Monitoring Management
3 hours Development Time

There are no onboarding costs for all Shopify packages. Try our services for three months and see what you think.

Shopify
Advanced Support

Our Advanced Shopify Package is ideal for large eCommerce sites with large product catalogues and custom integrations. It includes unlimited bug fixes, technical support, maintenance, security monitoring, plug-in management, 6 hours of design and development time (worth £480), and a 3-hour response time, providing comprehensive support.

£640 + VAT per month

Unlimited Bug Fixes
3- Hour Response Time
Regular plug-in/theme updates
Security Monitoring Management
6 hours Development Time

There are no onboarding costs for all Shopify packages. Try our services for three months and see what you think.

Shopify
Premier Support

Our Advanced Shopify Package is ideal for large eCommerce sites with large product catalogues and custom integrations. It includes unlimited bug fixes, technical support, maintenance, security monitoring, plug-in management, 8 hours of design and development time (worth £480), and a 3-hour response time, providing comprehensive support.

£1280 + VAT per month

Unlimited Bug Fixes
3- Hour Response Time
Regular plug-in/theme updates
Advanced Security Management
15 hours Development Time

There are no onboarding costs for all Shopify packages. Try our services for three months and see what you think.

Our unique support, maintenance and development service for your business.

Here is a breakdown of what our monthly packages include for one fixed fee. This is the value we provide.

Unlimited Bug Fixes:

We believe in providing our clients with the assurance that no unexpected bills will arise throughout the month. That’s why we’ve introduced unlimited bug fixes. These unlimited bug fixes cover errors or functions that are not working on the platform being onboarded. If you encounter an issue, simply report it to us, and we will efficiently schedule our developers to resolve it.

3-Hour Response Rate

We take pride in our quick response times. Any enquiries made during office hours will receive a reply within three hours. Our commitment to prompt communication ensures that you will always be on time. We can swiftly address your needs and concerns, whether you have a question, need support, or want to discuss a project. Our team is ready to respond and assist you efficiently, allowing your business to move forward.

Development Time

In all our packages, we include dedicated design and development time for those tweaks and additions that normally require ad hoc quotes and invoices. This streamlined approach allows you to make necessary updates and enhancements without the hassle of separate billing. Everything you need is covered in one convenient monthly fee, allowing you to keep your platform evolving while maintaining cost certainty.

Regular Plug-in/Theme Updates

We pro-actively check your platform every first week of the month for any available updates. We automatically perform upgrades for all packages that include plug-in or theme updates to ensure your system remains secure and up-to-date. After completing the updates, we promptly inform you so that you are always aware of the latest improvements and can rest easy knowing that your platform is running smoothly.

Security Management

Our Security Management service includes continuous monitoring of your platform for any security issues. We take a proactive approach, keeping a close eye on potential threats so you don’t have to worry. Our team ensures that your platform remains secure, giving you peace of mind and allowing you to focus on your business without concerns about vulnerabilities or breaches.

Up-Time Management

Our Uptime Management service ensures your server remains operational and accessible at all times. We continuously monitor your server’s uptime and pro-actively address any issues that could lead to downtime. By keeping a vigilant watch on your server’s performance, we ensure that your platform stays online and your business runs smoothly, allowing you to focus on what matters most while we handle the technical details.

Our technical expertise in development spans across multiple digital coding disciplines.

If you struggling to maintain or develop any of these platforms? We can help your business, your agency

Each month, we provide essential support, maintenance and development to our valued clients like you.

Drummonds, London & New York

Expanded Metal Company

Agency Collective

Drummonds, London & New York

Expanded Metal Company

Agency Collective

Looking to receive
support?

View our monthly
support plans.

Other case studies

We take pride and providing high levels of client relationships and technical delivery by providing all our clients dedicated support managers. No ticketing systems, we aim to reply to you within 3 hours.

At MGC, we are a close-knit family that operates on strong moral values and trust.

We prioritise customer service and technical development, with communication as one of our core values.

More about us

At MGC, we are a close-knit family that operates on strong moral values and trust.

We prioritise customer service and technical development, with communication as one of our core values.

More about us