WordPress and WooCommerce
Maintenance and Support.

Experience tremendous value and unwavering support when things go wrong with your WooCommerce store.

Get quick support today with a guaranteed 3-hour responce for any fixes you need.

At MGC, we specialise in delivering fast and dependable technical support for eCommerce businesses. We recognise the criticality of time, particularly in an industry where 70% of UK retailers face significant delays from their digital agencies, often exceeding ten days. That’s why we prioritise support, maintenance, and development, ensuring a prompt response within three hours of your request.

Unlike many digital agencies that prioritise new developments at the expense of maintenance, we firmly believe in swiftly resolving existing platform issues. We understand the vital importance of keeping your eCommerce platform running smoothly and are dedicated to providing reliable and timely solutions to any challenges you may encounter.

With two decades of experience launching WordPress WooCommerce websites worldwide, we offer exceptional value through our competitive pricing and unparalleled technical expertise.

At MGC, we are available to assist you in maintaining and enhancing your existing WordPress WooCommerce platform, allowing you to concentrate on growing your business. Trust us to help you thrive in today’s fiercely competitive eCommerce landscape. Partner with MGC for reliable WooCommerce support and maintenance and unlock your business’s potential.

Our plans for supporting multiple platforms aim to swiftly resolve, improve, and sustain your WordPress WooCommerce.

Woocommerce WordPress Maintenance and Support.

£640/month + vat

Onboarding Cost: One-Time Payment of £640 + vat
to Get You Started!

Services Included

  • We are a support and maintenance WordPress company offering unlimited support and bug fixes. Simply get in contact with us, report your problem, and let our experienced developers resolve it efficiently and effectively.

  • Experience the assurance of a 3-hour developer response time for your WordPress website, ensuring quick and efficient resolution of any technical concerns.

  • Whether it's a critical error on your site, a downed network, or an extensions problem, we offer urgent help and priority support for you and your WordPress website.

  • Support identifying and resolving errors, conflicts, and issues that may arise while using WordPress, such as broken links, white screens of death, plugin conflicts, or compatibility problems.

  • Troubleshooting and resolving issues related to the checkout process, such as payment failures, shipping calculation errors, or integration problems with third-party services. Ensuring a smooth and hassle-free checkout experience for customers is essential for maximising conversions and minimising abandoned carts. Including checkout problem resolution as part of our WooCommerce support and maintenance services, which helps address any issues that may arise during the final step of the purchasing process, providing customers with a seamless and reliable transaction experience.

  • Assistance with securing a WordPress site, including implementing SSL certificates, strengthening login credentials, setting up security plugins, and addressing potential vulnerabilities.

  • Assisting with category creation, organisation, and navigation to ensure products are adequately classified and easily accessible to customers. Resolving category-related issues such as incorrect assignments, missing categories, or inconsistencies in the category structure.

  • Support ensuring that WordPress websites are mobile-friendly and responsive across various devices and screen sizes.

  • Assistance with selecting, installing, and customising WordPress themes to suit specific design preferences and branding needs.

  • Helping choose and set up plugins for adding functionality to a WordPress website, such as contact forms, SEO optimisation, caching, security, and more.

  • Guidance on managing and organising content effectively, including creating and editing pages/posts, adding media (images, videos), and understanding categories and tags.

  • Support optimising website performance, improving page load times, and implementing techniques like caching, image optimisation, and code optimisation.

A little bit of information we need from you.

    Great, you’re nearly there. Can you please provide us with your name?
    your company name? .
    Can you tell us if you have access to your WordPress website code and hosting? .
    To collect your monthly payments, we use GoCardless, which collects your monthly fee. Can you please provide us with an email address to send you a payment link and an invitation to our project management system Basecamp ,
    What is the best contact number for you? .
    And finally, can you give us an overview of the problems you face, which we will discuss in our start-up meeting .
    • Your 1st Month’s Payments
    • Onboarding Fee £640 + vat
    • Monthly Fee £640 + vat (One-Time Payment to Get You Started!)
    • Total: £1280 + vat
    • 2nd Month’s Payments And Ongoing
    • Ongoing £640 + vat per month, cancel at any time.

    70% of UK retailers reported delays in receiving responses from their digital agency, with an average delay time of 10 days. This can be frustrating for retailers who need immediate technical support to fix website issues and minimise the financial impact of website downtime.