By mgcadmin 27 Aug 2020 8:55am
The UK’s first free peer to peer support App, the brainchild of two Yorkshire men, will be launched later this month in a bid to help people with mental health issues find friendship and support, whatever their state of mind. The ‘Unmasked’ App is designed to enable users to create bonds with people they wouldn’t ordinarily meet, to bridge a gap between appointments with mental health specialists.
Unmasked is a free app, built around research and consultation with a number of mental health charities and agencies in the UK. Users can choose to appear masked (using an emoji to convey their state of mind) or unmasked as themselves. The system helps people form friendships with other users with mental health issues – users can search by age, location and illness to chat with peers to give and receive support in times of need.
Doug Dennison (35) and Logan Smith (26) have been friends for over a decade. Both from West Yorkshire, the men each had their own individual reasons for seeking help in the mental health arena, which led to the idea of the Unmasked App.
Doug is from Hebdon Bridge and used to work in sales for Ford when tragedy struck his family. Having already lost a child in a previous marriage, Doug and his wife were expecting twins in 20XX. Tragically, due to complications during delivery, both babies were stillborn, and Doug was consequently diagnosed with Post Traumatic Stress Disorder, leaving him unable to continue in his job.
Doug said: “My wife and I were devastated when labour started unexpectedly, and I had to deliver our babies at home. They didn’t survive, and the experience has left me with severe mental scarring. I had to leave my sales job and take up gardening, but when my friend Logan mentioned his idea for a mental health support app, I realised I had ideas and experience to bring to the project too.
“Developing and designing the app has been part of my therapy and I hope it will help users to come to terms with their mental illnesses too.”
Logan, who lives in Sowerby Bridge, came up with the initial idea for Unmasked when his wife was struggling to cope with her anxiety and depression between sessions of counselling.
Logan said: “My wife was doing well with the counselling sessions she attended but in between appointments the support just wasn’t there. I knew it would be really helpful for her to have a network of peers to chat with when she needed to talk – peers who would understand her particular mental health issues and provide experience and support to each other.”
The app, which has been written by Middlesbrough based developers MGC enables users to reach out to other people with mental health issues to find support, have a chat or share experiences. Designer Chris Carroll originally from Bradford said:
Chris explained: “Users can find others of a similar age, in their local area or who suffer from a similar illness. They can remain anonymous if they prefer to, or they can choose to appear as themselves.
“The app is designed to help people access the support they need on a day to day basis because sometimes all someone needs is a message of support to say ‘I know what you’re going through and I understand.’ We hope this app will provide that. Safeguarding is one of our highest priorities and the system recognises certain keywords or derogatory terms and will alert the moderators to avoid any kind of bullying or harassment. The app is all about support and encouragement and users can give as much or as little information about themselves as they feel comfortable with.”
Users of Unmasked can block or report other users and, in vulnerable times can press an alert button, which works on GPS and points them to the nearest caring agency, such as The Samaritans or their local crisis team. Users can also call for an ambulance or local support groups.
Doug said: “In the future we hope to license the app out to corporates and large organisations to have the system branded in their house style to help their employees air their concerns about mental health issues.”