Our
Process
Process
At our first consultation meeting with you, we make sure to delve into the core of what your business is.
What are your most profitable sales?
How will you scale?
Who are your customers?
Where are your customers?
And perhaps the most crucial question; what is your drive and ambition?
We believe there needs to be complete transparency between our clients and us for our strategies to yield the best results.
We work differently from other agencies; we’re business savvy.
We have built and run successful businesses and know what you want to get out of any spend.
We work closely with our clients throughout every step, giving experienced advice, with every penny spent taken into consideration.
At MGC, we work with you from business creation to sale - developing fundamental elements based on data to bring success. We are also business savvy. We combine marketing, development and business coaching to give you the best possible outcome. We are a fully rounded and industry-leading agency.
We understand that the ultimate goal for any company is to increase sales and profitability, and so at MGC, this is what we aim to help you achieve. We look at the customers' online experience and the inner workings of your business; what is the cost per sale, how much profit you make per item or service, and how much do you need to sell to achieve your goals. We appreciate complete honesty from your end, as working openly together is what yields the best results.
Before we get started, we make sure we know your target market inside and out. Understanding how they search and what motivates them to buy means we can tailor everything we do towards you and your business. We use our experience to create emotional hooks to increase sales and hit your goals. We also ensure your business website is tailored to your audiences' needs, increasing interactivity and communication.
When it comes to your website copy, we put the correct information directly to your potential customers to make that sale. We work with you to create enticing but business-appropriate, USPs, offers and other buying incentives. When we finish, there should be no reason for your potential customers not to turn in to actual customers.
We have over 20 years of experience developing the correct digital solutions for our customers. We don't re-invent the wheel; we keep it simple. We explain our process, what makes financial sense for you and build an online presence that has the foundations to grow.
Every aspect of your digital presence builds up to one thing: our overall strategy on reaching your customers and increasing your profit. We deliver a precise and practical approach and add value with no hidden agendas—just advice to help your business grow.
At MGC, we work with clients in the long term. We want to be involved with the entire journey, including that all-important afters post-build. We monitor all activity on your development, including enquiries and interactions, allowing us to be proactive in making changes to aid your growth. Just think of us as your in house development, sales and advisory team, creating tests needed to produce results.
When you work with us, you can be assured that we will deliver on your promises. We hit expectations, deadlines and budgets every time. We aim to build trust and confidence and provide you with the results you’re looking for.
We are business leaders in digital. Our team have the business experience to offer effective development and growth advice based on actual results. We don’t base our advice on the latest marketing trend. We recommend tried and tested strategies based on the high return through digital. Whether you are looking for a Website, Mobile App or Marketing/Business Strategy, we plan to maximise your profit mind. During our first consultation meeting with you, we get to understand you and your business entirely. We look at your goals, your successes so far and size up the competition. Once we’ve considered all aspects, we advise the best strategy to enable your business to grow and increase profits. All of our plans are tailored to your company and industry. We always look to build long-lasting client relationships, building trust and always meeting expectations on everything we do.
Reviews.
We initially appointed MGC to support us in providing maintenance and troubleshooting across our Magento based website and ERP integration. However it was clear that Chris and team not only had the technical skills required but also the commercial experience to support us in developing our website and enhancing our ROI. We are now entering the second phase of our develop thanks to Chris’s consultative approach.
Ian Hutchinson
Business Development Manager The Expanded Metal Company
Worked with Chris for over 8 years (and known him for several more!) and he is one of the most passionate, driven and approachable people I have had the pleasure to work with. His industry knowledge, strategic thinking and attention to his client’s R.O.I would be real asset to any business looking to undertake digital work and I would have no hesitation in
recommending him.
Richard Blyth
Senior Front End Developer
The knowledge that Chris and the guys at MGC have is second to none. I would have no hesitation in recommending Christopher and his team to any of my connections.
James Lees
Reducing Churn & Increasing What Our Clients Earn @ Salesfire
Chris has been developing websites for me for around 10 years now. His knowledge of the market is second to none. More importantly though – he fully understands how different clients can leverage all elements of the digital world through innovative marketing and optimisation. Chris is also something of a perfectionist and always delivers projects to the brief and in a timely manner.
Jeff Matthews
Business Development Manager at Yugen
It was important that our website would cater specifically for domestic & commercial customers in particular. MGC Agency certainly hasn’t disappointed. Working with them has always been a pleasure. With Chris as our point of contact, they have always been easy to contact and have remained thoroughly approachable; before and during the website’s development. MGC Agency has been a real pleasure to work with.
Ben Lambert
Newcastle Electrical
Chris is that unique blend of a consummate professional and extremely approachable guy. It makes working with him a true pleasure as well as a successful experience. By ensuring he’s always got the best team around him at all times and that team is highly motivated he ensures the projects he is involved with are always completed to the highest standards possible. I have never had any hesitation in recommending Chris to potential clients and have never had anything but positive feedback from them in response to their experience of working with him.
Rosie Brent
SCRUM Master
I have worked with Chris Carroll now for over ten years and he has always delivered an excellent service to me and my company. Chris is one of those people who have the “can do” attitude and can be totally relied on to produce the results you require every time. I would always recommend Chris and his team on without hesitation.
Simon Wilson
Air Conditioning Engineer & Director at Knight Engineers Ltd
Chris and his team built me a website 3 years ago that is still held up as one of the best in our industry. Up to 50% of our new business comes from e mail enquiries from our site. Business coaches within dentistry use our website as an example of what to aim for. Last year we won Best Marketing in the UK as a direct result of the site Chris created for us.
Marcos White
Offering 5 star cosmetic dental treatment to create beautiful smiles in beautiful surroundings
Chris Carroll demonstrates the very best skills available in on-line web strategy and web site development. For most of us in business when we invest in any form of marketing one outcome we need to see is an increase in bottom line profitability, Chris and his team make that happen. If you want the to position your brand on line and gain maximum advantage get Chris Carroll on board.
Rick Armstrong
Director
We have used Chris and his first class team at MGC several times to help us create an online Conference promotion and booking system.
Their expert, timely execution has taken what was a hassle and transformed it into a massive value add not only for us at the organisers, but for the delegates because of their innovative and invaluable ideas. I would urge anyone to speak with them before taking on similar projects. The results speak for themselves.
Niri S Patel
Profitable Health & Fitness Studio Concept
In the world of online digital promotion, Chris really knows his stuff. Not only does he have many years expertise he is also very upfront and honest in his business approach. It is refreshing these days to have someone always available to help you. If you want to be flooded with great ideas on how to excel your business online have a coffee with Chris.
Kai Richardson
eCommerce Strategis
Chris is very intuitive and has a knack for recognising what will work for your business. His no nonsense approach is very refreshing and he’ll always go that extra mile to ensure he supports his clients and staff at every opportunity – he just breeds success.
Uzma Mahmood
Marketing Specialist
Chris is an IT man who delivers neat, practical web solutions that are simple to operate. When Chris says he and MGC makes websites that make companies additional revenue online, he really means it.
Jason Dean
“Hovorte jazykom Vášho tela”
I engaged Chris to create my company’s web site upon recommendation from Business Lnk Yorkshire. I now regard Chris as a good friend. He is dynamic, personable and an incredibly driven professional who gave 100% to my project. He has helped and supported me and my business since that time. I would confidently recommend Chris and his company to anyone requiring high quality web related services.
Ian Kitson
MD, Elegant Fireplaces
Chris provides an intelligent and innovative approach to the projects presented to him. He is able to suggest a number of potential solutions to enable the most suitable choice. He produces excellent results, on time and at a reasonable cost.
Chris Holmes
Financial super sleuth, interim accountant, freelance FD
Key Appointments have been working with Chris over the past year and you have been fundamental in the growth of our recruitment business. During the conception stage of our website, you understood our target market and provided both creative ideas and practical advice for the design and functionality of the site. The website not only looks fantastic but also having functions for advertising vacancies and promoting candidates is helping us to secure new customers.
Keeley Edge
Recruitment Specialist
Chris has a vision and the knowledge to help take our business forward in the ever changing climate of technology. He is trustworthy, passionate and honest about his work. I hope to be working with him for many years to come
Kath Young
Proprietor at The INN at Hawnby
Chris is one of the most honest, upfront business people that I know. He is truly passionate about doing the best for his clients and will often give advice without any obligation for his services to be engaged. He will ensure that any businesses that do engage his services, get the most from their websites and realise return on investment.
Nicole Thompson
Interim HR Consultant
Chris really helps to keep things simple and ensure that whatever work you have with him is kept tailored to your needs – he has the best interests of your business at the heart of everything he does. I recommend Chris strongly for any business, whether they are taking their first steps into the online world or if they are looking to grow their digital presence further.
Iain Dalby
North East Regional Manager at Firebox Global Logistics Ltd
As a business associate within BNI I can strongly attend you have a sound commercial business and uphold excellent customer focussed services within your field, delivering
superb results.
As to this end, I have recommended clients and friends to your business at MGC and would have no hesitation in continuing to do so.
Jane Sherburn
Digital & Marker Visualiser, Illustrator and Photography Art Director
Working with Chris on the Living Circle portal has been a great experience. He is been at hand every time I have needed some guidance to establish our store and I am looking forward to doing lots of business with him in the future.
Mark Careless
OnKefalonia Photography
Chris delivered what I asked for and more. People are always telling me what a great website it is!
Trish Cooke
Playwright and Children’s author.
I had tried unsuccessfully to create my own website and decided to seek professional help. I met with Chris and explained what I wanted. He listened to my needs and concerns and went away and built me a website that I love. They’re a great team of people to work with and have tons of experience working with people like myself. Their patience with me and desire to see me succeed has made the working relationship stress free and I couldn’t recommend MGC Agency any higher.
Joe Costigan
Freelance Photographer at StudioJoe30
I had avoided creating a website for 2 years as I was nervous about trying to explain my vision of what I wanted but also worried about the cost of something of this nature. Chris made it easy for me from the point we met putting me at ease, totally understood my vision of how to represent by brand and business and the cost was well within what I had expected. And they didn’t disappoint on what they delivered…..they are totally professional and I am over the moon with my experience.
Nikki Masterman
Managing Director & Owner of Inspired HR
How does a free no-obligation Magento strategy call sound to you? Absolutely no sell. We will listen to your objectives and goals and advise on how you can thrive through Magento Ecommerce.
Join me for a complimentary session to dive deep into your business. Within this session, I will give you three ways you can instantly improve. My focus is always a return on your investment.
Does a 100% FREE no-obligation 30-minute strategy session call (£499 of value) sound a benefit for you? Within this session, we will listen to your objectives and advise through experience on how you can thrive in today’s economic climate.
Join me for a complimentary session to dive deep into your business. Within this session, I will give you three ways you can instantly improve. My focus is always a return on your investment.