Reviews
Help! My eCommerce website is displaying errors! Can you please take a look at it immediately? 9:37
Rest assured, we will assign a developer to resolve the issue immediately.10:04 The error is now resolved. If you need any other support, we are here to help. 👍 11:27Great work! Thanks a lot! I'm thrilled with the results and appreciate your prompt response and attention to detail!11:46Frustrated? We fix frustrations by fixing your digital platforms.
Streamline Your Digital Journey with Our Expertise.
Companies heavily rely on digital agencies for immediate support and troubleshooting. However, businesses often need help receiving prompt responses from their chosen digital agency. Our agency understands the value of time in the digital world, and we have built our support services around the core principle of delivering swift, effective solutions to keep your online operations running smoothly. Our dedicated team is committed to promptly resolving your digital dilemmas, ensuring minimal downtime and maximum satisfaction. You can rest assured that we are here to fix any issues, providing you with the peace of mind you deserve. Our priority is your digital success, and we are ready to tackle any challenges that come your way.
What makes us sooo good at it…
Reliable.
We focus on providing you with the best possible support for your platform. With years of experience and expertise, we have delivered exceptional results on hundreds of projects. Our reliable and efficient support ensures that your expectations are met, and we strive to earn your trust as your go-to provider for support and maintenance services. A dedicated project manager tracks and manages all time, ensuring clear communication and transparency throughout the process.
We earn your trust.
We understand that trust is critical to the success of any project, and we are committed to building that trust with you. With years of experience in the industry, we have gained a deep understanding of the severe consequences of technology failures and the importance of reliable support. You can trust us as a dependable partner to provide effective solutions that meet your unique business needs. We value strong relationships with our clients, and every interaction with our team is focused on leaving you confident and satisfied with our services. Let us help you achieve your digital goals and build a lasting partnership based on trust and expertise.
Responsive.
Our support team understands the critical nature of urgent matters, whether related to your Magento eCommerce platform, WordPress website, or Mobile App. We are dedicated to providing swift and efficient solutions to your problems across all platforms. You can rest assured that your digital presence is always in good hands.
Optimised.
We have developed flexible support and maintenance services tailored to your goals and objectives. We work closely with you to understand your needs and adjust our services accordingly. Our team is committed to providing you with the best possible service, so we have perfected our processes to ensure we always deliver on our promises. You can trust us to give you the support you need to achieve your business goals.
We are focused on what we do well.
What we do.
- We fix, not sell you new.
- Support on-demand.
- A developer will be assigned within 3 hours of reporting a problem.
- Continuous updates, fixes, maintenance, and development.
- Prompt support responses.
- Clear communication ensures effective collaboration.
- Experienced and proficient developers.
- Customised solutions.
- Clear and upfront pricing.
- Refined quality control.
- Security focused.
- Continuous improvement.
- Free tech audit to understand your needs.
- UI/UX design services.
What we don't do.
- We focus on fixing what you have, rather than pushing for a new website or mobile app.
- Prioritise speed over quality.
- Deliver work of subpar quality.
- Abandon clients without assistance.
- Push for unnecessary upgrades.
- Fail to prioritise security and compliance.
- Prioritise only short-term solutions.
- Making decisions without consulting clients.
- Disregard user feedback.
- Put profits before clients' needs.
- Disregard client confidentiality.
- We don't handle branding, social media management, photography, videography, or PR services.
"The knowledge that Chris and the guys at MGC have is second to none. I would have no hesitation in recommending Christopher and his team to any of my connections."
James Lees
Blend Agency
"Chris is that unique blend of a consummate professional and extremely approachable guy. It makes working with him a true pleasure as well as a successful experience. By ensuring he’s always got the best team around him at all times and that team is highly motivated he ensures the projects he is involved with are always completed to the highest standards possible. I have never had any hesitation in recommending Chris to potential clients and have never had anything but positive feedback from them in response to their experience of working with him."
Rosie Brent
Software Engineering Manager - Sky
Over two decades in supporting
tech development, trust in us.
Get a free tech review today! Let us help you support your existing code.
Chris Carroll
Managing Director
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