If your platform is experiencing bugs that need fixing, we're here to help with unlimited bug fixes. We offer fast and reliable bug fixes with a 3-hour response time, ensuring minimal disruption to your site. Our team quickly identifies and resolves issues, keeping your platform running smoothly and securely. We've got you covered whether you have minor glitches or more complex problems.

If you've struggled with slow communication when trying to update, finish, or fix your platform, MGC is here to change that. We offer a 3-hour response time and assign you a dedicated client relationship manager to ensure the highest standard of customer service. Our team works efficiently to provide timely updates, fixes, and development, keeping your platform up-to-date and fully functional without the frustration of delays.

Have you been told your platform needs a rebuild, which would add more budget and time? We focus on fixing and optimising what you already have, saving you from costly new developments. We provide ongoing support and develop new features within your existing platform, ensuring they meet your needs without needing a complete rebuild. Plus, with a dedicated client relationship manager, we guarantee excellent customer service throughout the process.

You want your platform to be secure, up to date, and have someone available quickly if anything goes wrong. But handling these tasks isn’t something you want to deal with—you just want the peace of mind knowing it’s taken care of. That’s where we come in, offering proactive support and fast response times, so you can focus on running your business without worrying about the technical details.

If you want to find someone to fix, support, maintain, update, and develop what you already have, MGC is the solution. Our team specialises in optimising your existing platform, providing expert support and development without needing a rebuild. With a 3-hour response time and a dedicated client relationship manager, we ensure your platform stays up-to-date and fully functional while delivering exceptional customer service.

We are experts in WordPress?

Do you have a WordPress website that needs support? Are you dealing with technical issues, performance optimisation, security concerns, or need help with updates and customisation?

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WooCommerce:

Do you have a WooCommerce website that needs support? Our team can help with technical issues, performance optimisation, security updates, and custom functionality to ensure your store operates seamlessly.

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Magento 2:

Do you have a Magento 2 website that requires support? We offer assistance with troubleshooting technical issues, optimising performance, implementing security updates, and developing custom features. Our goal is to help your Magento 2 store run smoothly and efficiently, allowing you to concentrate on expanding your business.

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Bespoke CRM's:

Do you have a CRM system that requires support? Whether resolving technical issues, optimising performance, or customising features to better suit your business needs, our expert team is here to help. We ensure your CRM runs smoothly, leaving you to manage customer relationships effectively and focus on growing your business.

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Shopify

Do you have a Shopify store that needs support? We can assist with everything from troubleshooting issues and optimising performance to integrating new features and ensuring security.

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IOS Mobile:

Do you have an iOS mobile app that needs support? We can help troubleshoot bugs, optimise performance, implement new features, and ensure compatibility with the latest iOS updates.

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Android Mobile:

Do you have an Android mobile app that needs support? We resolve technical issues, improve performance, add new features, and ensure compatibility with the latest Android updates. Let us keep your app running smoothly so you can focus on enhancing user experiences and growing your business.

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Flutter Mobile

Do you have a Flutter app that needs support? We assist with bug fixes, performance optimisation, feature enhancements, and ensuring compatibility across platforms. Let us help you keep your Flutter app running smoothly and efficiently so you can focus on delivering a top-tier user experience and growing your business.

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“MGC has been fantastic for Agency Collective. They swiftly tackled our unresolved website issues with expertise and dedication. Our website now runs smoothly, and they’ve played a vital role in implementing new developments. MGC’s professionalism and commitment make them an invaluable partner. If you need outstanding solutions and ongoing support, trust MGC.”

Rob Key - Agency Collective

Our unique support, maintenance and development service for your business.

Here is a breakdown of what our monthly packages include for one fixed fee. This is the value we provide.

Unlimited Bug Fixes:

We believe in providing our clients with the assurance that no unexpected bills will arise throughout the month. That’s why we’ve introduced unlimited bug fixes. These unlimited bug fixes cover errors or functions that are not working on the platform being onboarded. If you encounter an issue, simply report it to us, and we will efficiently schedule our developers to resolve it.

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3-Hour Response Rate

We take pride in our quick response times. Any enquiries made during office hours will receive a reply within three hours. Our commitment to prompt communication ensures that you will always be on time. We can swiftly address your needs and concerns, whether you have a question, need support, or want to discuss a project. Our team is ready to respond and assist you efficiently, allowing your business to move forward.

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Development Time

In all our packages, we include dedicated design and development time for those tweaks and additions that normally require ad hoc quotes and invoices. This streamlined approach allows you to make necessary updates and enhancements without the hassle of separate billing. Everything you need is covered in one convenient monthly fee, allowing you to keep your platform evolving while maintaining cost certainty.

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Regular Plug-in/Theme Updates

We pro-actively check your platform every first week of the month for any available updates. We automatically perform upgrades for all packages that include plug-in or theme updates to ensure your system remains secure and up-to-date. After completing the updates, we promptly inform you so that you are always aware of the latest improvements and can rest easy knowing that your platform is running smoothly.

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Security Management

Our Security Management service includes continuous monitoring of your platform for any security issues. We take a proactive approach, keeping a close eye on potential threats so you don’t have to worry. Our team ensures that your platform remains secure, giving you peace of mind and allowing you to focus on your business without concerns about vulnerabilities or breaches.

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Up-Time Management

Our Uptime Management service ensures your server remains operational and accessible at all times. We continuously monitor your server’s uptime and pro-actively address any issues that could lead to downtime. By keeping a vigilant watch on your server’s performance, we ensure that your platform stays online and your business runs smoothly, allowing you to focus on what matters most while we handle the technical details.

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We offer high-level technical expertise across multiple digital coding disciplines.

PHP Shopify WordPress WooCommerce Magento 2 Python CRM Flutter Android Mobile iOS Mobile AWS Microservice HTML MongoDB PostgreSQL MySQL Angular JS Next JS React JS Node JS Elementor Codeignitor Laravel

“Working with this team was a game-changer for our mobile app. They seamlessly took control of our existing iOS and Android platforms, addressing login and chat service issues with exceptional efficiency. Their expertise and dedication delivered tangible results, enhancing our user experience significantly. We couldn’t be happier with the outcome”.

Andy Bartlett - Founder

Each month, we provide essential support, maintenance and development to our valued clients like you.

Argentex
Drummonds, London & New York
Expanded Metal Company
Agency Collective
Argentex
Drummonds, London & New York
Expanded Metal Company
Agency Collective

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We take pride and providing high levels of client relationships and technical delivery by providing all our clients dedicated support managers. No ticketing systems, we aim to reply to you within 3 hours.

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At MGC, we are a close-knit family that operates on strong moral values and trust.

We prioritise customer service and technical development, with communication as one of our core values.

More about us

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At MGC, we are a close-knit family that operates on strong moral values and trust.

We prioritise customer service and technical development, with communication as one of our core values.

More about us

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Putting Communication First: Prioritising Customer Service and Technical Excellence

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At MGC, we are a close-knit family that operates on strong moral values and trust.

We prioritise customer service and technical development, with communication as one of our core values.

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