As an agency looking to grow, your priority is on taking on new projects and developing fresh ideas. However, managing client bug fixes, updates, and version control can be time-consuming and drain your resources. Every minute spent on maintaining existing platforms is time taken away from new opportunities. To scale effectively, you need a partner who can handle these ongoing support tasks, allowing you to focus on what matters most—developing and expanding your business.
You have existing clients who need timely support for their issues, but other tasks are constantly taking priority. As your workload grows, it becomes more challenging to juggle new developments while staying responsive to your clients' needs. This can leave clients waiting for fixes and updates, which could impact their satisfaction and your ability to maintain strong relationships. Balancing support and growth is crucial, but it’s not easy when everything feels like a top priority.
Losing touch with your existing clients can be detrimental, especially when you’re unable to provide the level of service and support they expect. As issues go unresolved or updates are delayed, frustration begins to build—not just for your clients, but for you as well. This gap between the service you want to deliver and what you're actually able to provide can strain relationships, potentially causing clients to look elsewhere for a more reliable solution.
Imagine having a dedicated support partner to handle your clients’ maintenance needs, ensuring their platforms are updated, secure, and bug-free. This allows you to concentrate on what you do best—developing new features, driving growth, and deepening client relationships. With a reliable partner managing ongoing support, you can retain clients more effectively and free up your time to focus on high-value development tasks, knowing that their everyday technical needs are in good hands. This approach not only strengthens your client base but also enhances your ability to deliver on new opportunities.
“MGC’s ability to take over our previously developed website and provide immediate support was truly impressive. They handled all necessary updates, set up GeoTagging, and seamlessly transitioned our hosting and product customisations. Their expertise in integrating HubSpot CRM was a game-changer for us. The speed and efficiency with which they managed everything have been remarkable, and we’re extremely satisfied with their ongoing support”.
Tadas Rimkus - Marketing Manager
Our unique support, maintenance and development service for your business.
Here is a breakdown of what our monthly packages include for one fixed fee. This is the value we provide.
